Return Policy

Thank you for shopping at Quality Wholesale. We want you to be completely satisfied with your purchase, but we understand that sometimes you may need to return an item. Our return policy is designed to make the process as easy and straightforward as possible.

1. Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You must also provide proof of purchase, such as an order number or receipt.

2. Timeframe for Returns

We accept returns within 30 days of the purchase date. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to appear in your account, depending on your bank or credit card company.

4. Shipping Costs

The cost of shipping for returned items is the responsibility of the customer. We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

5. Exchanges

If you would like to exchange your item for a different size or color, please contact us and we will do our best to accommodate your request. Please note that shipping costs for exchanged items are the responsibility of the customer.

6. Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund, as appropriate.

We take pride in our products and stand behind their quality. If you have any questions or concerns about our return policy, please don't hesitate to contact us. Thank you for choosing Quality Wholesale for your wholesale needs.